Cancellation and No-Show Policy
You’ll receive an SMS reminder before your appointment. If you can’t attend, please let us know as soon as possible to avoid any fees.
We understand that sometimes plans change. If you need to cancel or reschedule your appointment, we kindly request at least 12 hours' notice. Cancellations made with less than 12 hours' notice may incur a $50 fee. For no-shows, where no notice is provided and the appointment is missed, a $50 fee will also apply.
Please note: This fee is not covered by Health Insurance, Medicare, Workers Compensation, or ICWA claims and must be paid before your next appointment.
To make changes to your booking, contact us at (08) 9244 8588 or email chris@lakegwelupphysio.com.au.
For a comprehensive list of our prices, please visit our dedicated pricing page.
Booking your appointment at Lake Gwelup Physiotherapy is simple and convenient. You can schedule online through HealthEngine or HotDoc. Alternatively, feel free to reach out to us directly at (08) 9244 8588 or via email at chris@lakegwelupphysio.com.au to arrange your appointment or if you have any inquiries.
For seamless rebooking, we suggest adding Lake Gwelup Physiotherapy and Chris Warne to your "care team" by downloading the HealthEngine or HotDoc app on your smartphone.