What is telehealth/online physiotherapy?
Telehealth physiotherapy is an online alternate to in-clinic physiotherapy. You will speak to your physiotherapist on-screen rather than in person. Your physiotherapist will ask a number of questions and ask you to perform certain movements and tests as required. A growing number of clinical studies have shown telehealth/online physiotherapy consultations are safe, secure, cost effective and in the vast majority of cases equally as effective as an in-room consultation.
Please note for those without the technology or who don’t feel comfortable with the idea of video chat we offer a phone/voice call and email package. This package includes up to an hour of over the phone contact and any follow up email/text message correspondence required.
What should I expect?
If you are a new patient to Lake Gwelup Physiotherapy you will be emailed a new patient form for you to complete prior to your consultation. This is a relatively straight forward word document with space for you to type in the information required already set out.
A telehealth/online consultation is much like any usual in person appointment, except you will be speaking to your physiotherapist on-screen rather than in person.
After thorough questioning your physiotherapist may ask you to perform certain movements/physical tests. For example, you may be asked to point to the area of pain or you may be guided through touching a certain region to check for any tenderness. Occasionally it may be necessary to send via secured email pictures of the injured area to allow for examination of swelling/bruising/muscle wasting ect.
Once your physiotherapist has collected enough information, an explanation for your pain (a diagnosis) will be given, followed by advice and a tailored rehabilitation program. During your appointment any specific exercises required will be explained and demonstrated. Your rehabilitation exercises and any other useful information will be sent to you after your appointment.
It is true we will be unable to perform any direct hands-on treatment. In actual fact, hands on physiotherapy really does form a very small part of what we do as physiotherapists. Hands on therapy often does provide temporary relief but longer-term recovery, resolution of symptoms and prevention is generally more to do with the advice and the actions you as the patient take at home and in day to day life.
If you are unsure whether telehealth is suitable for you or you have any questions, please contact me directly at firstname.lastname@example.org